Reasons Your Security Camera Isn’t Working

Whether you’re a homeowner monitoring your front door with a doorbell camera or you’re the head of security at a large corporation, you understand the importance of having a high-quality security camera. While advanced technologies in today’s cameras allow them to handle a ton of wear and tear, they can still run into some issues every now and then.

Any time your security camera won’t work, you need to find a solution to the problem right away. Continue reading to learn a few possible reasons behind a broken camera and what you can do to fix it:

  • Power loss: It doesn’t matter if it’s caused by a storm or planned maintenance from the electric company, a power outage will bring your security cameras crashing down. For that reason, it’s essential that every camera has a backup battery that can power it while you’re waiting for the power to come back on.
  • No internet: Many of today’s cameras are connected via a wireless internet network. If you lose internet for some reason, your cameras won’t work until the connection is restored. We recommend running your router/modem equipment off an uninterrupted power supply that allows the system to function as normal for limited amounts of time if the power ever goes out.
  • Damaged components: Another reason for a security camera not working is due to malfunctioning components. There are hundreds of tiny pieces that must work in harmony for your security camera to record footage. Even if one small wire becomes loose, your camera might not function as it should. It’s a good idea to have your security system inspected and maintained at least once a year to ensure everything is up to snuff.

How to get your camera back up and running

While dealing with a security camera not working is frustrating, troubleshooting the problem isn’t all that difficult. Here are a few things you can try:

  • Run the power cycle: Unplugging equipment and waiting a few minutes before plugging it back in seems so simple that it would never actually work—but that’s one possible solution to get your cameras back online. Start with that to see if running the power cycle helps anything.
  • Restart the internet: If the power cycle doesn’t help, it doesn’t hurt to try restarting your modem or router. Each one is slightly different, so follow your manufacturer’s instructions for restarting your router.
  • Call a pro: If all else fails, just hire a professional to come take a look. Your camera repairman will know just what to do to set your system straight, and if repairs aren’t possible for some reason, they can install a new system for you.

Hire our team first

Instead of wasting your time troubleshooting if your security camera won’t work, call our team at Done Right TV. We’ll send someone out right away to perform a full inspection of your security system and make all necessary repairs to get it back up and running. Request an appointment today to get the process started.