What to Look for in a Business Internet Provider

It used to be the case that everyone needed to have a phone line, but things have changed, and now everyone needs to have internet service. In fact, internet service has become as essential as a phone line used to be. But there’s a difference between internet service for your home and internet service for your business.

When you’re looking at choosing a business internet provider, there are some things you should know about. Here are some features of business internet service to help you decide what is right for you and your employees and customers.

Internet connection speed

The most important thing to look for when choosing your internet provider is connection speed. There are two facets to pay attention to here, and those are download speeds and upload speeds. When you view a web page, download a file or scroll through social media, you’re relying on download speeds to determine how fast those things will work. But if you’re sending large files or using a cloud storage system, you will need high upload speeds as well to keep your business running smoothly.

Look for download speeds of at least 25 Mbps and upload speeds of at least 3 Mbps. Some plans offer speeds up to 500 Mbps or higher. If your business relies heavily on the internet, look for a plan that gives you speeds above the bare minimum. Don’t be afraid to ask an internet service provider what the typical speeds are for your particular area, too, as they may differ from location to location.

Customer service

Another important thing to consider when choosing a business internet provider is customer service. This is where smaller companies often have the advantage over large, global corporations. Larger companies tend to consolidate their customer service divisions into a one-size-fits-all approach, and that can lead to frustratingly slow response and service in many cases.

Smaller companies can often be more agile, offering one-on-one customer service with faster response times. Since internet service is such an essential part of running a business these days, this can be the difference between getting your project done on time and on budget and having to spend extra cash or take longer than expected.


As all business owners know, cost is often the real deciding factor for many expenditures. While everyone would love to have the best of everything, running a business means you have to keep an eye on the bottom line. Be sure to consider the cost of the internet service versus the requirements of your business. Just because you can get 500 Mbps speed doesn’t mean you need it, and you don’t want to be spending money that you don’t have to.

Choosing your internet provider is an important piece of building your business. When you’re choosing a business internet provider, it’s a good idea to look for a local company that knows the area and can provide personalized customer service. If you’re ready to sign up for high-quality, service-focused business internet service, contact the professionals at Done Right TV today.